FAQ

Can I try Scan Translator for free before buying credits?

Yes. New users start with 30 free credits. These welcome credits are granted once per account; after that, you can buy additional credit packs anytime.

Why is manga image translation not fully free?

Each translation relies on paid third-party services and infrastructure costs, so paid credits help keep the service online and fast.

How do credits work for manga and scan translation?

In Scan Translator, 1 credit translates 1 image . 30 free credits are granted once per new account, and paid credits are added to your account balance for future use.

Do Scan Translator credits expire?

No. Purchased credits do not expire and stay available on your account until they are used.

Can I use the same credits on multiple devices or browsers?

Yes. Credits are linked to your Scan Translator account, not to one device, so you can use them anywhere you are signed in.

Why do I need to sign in with Google or email?

Sign-in is required to secure your account, track your credit balance, sync your usage across devices, and reduce abuse of free resources.

Why are disposable email addresses blocked?

Disposable emails are blocked to limit spam and repeated abuse of free credits. Please use a real email address to access magic-link sign-in.

Do I get charged again if I translate the same image twice?

If the same image was already translated to the same target language (by you or another user), no new credit is charged. If you translate that image to a different target language, 1 new credit is charged.

Why is the extension not working on some websites?

Some sites block or obfuscate image access, which can prevent translation in-browser. If this happens, refresh the page, re-enable the extension, or upload the image directly in the Manga Translator page.

Why are some translated texts missing or imperfect?

Scan Translator relies on AI OCR, translation, and text rendering, so results are not always perfect. Some text may be missed, merged, untranslated, or limited by model safety policies (especially for explicit or sensitive content). In some cases, inserted text can overflow bubbles or look misaligned.

Which languages are supported for manga translation?

Scan Translator supports 76+ target languages for manga, scans, and images.

What should I do when I run out of credits?

You can buy additional credit packs from the pricing page at any time and continue translating immediately after checkout.

How does Scan Translator handle my data?

We store only account and application data needed to run the service (including translation-related data and images). We do not store card/banking details, account passwords, or IP addresses. Payments are handled by Stripe. Translated images are retained for up to 90 days, data may be used internally for reliability and product statistics, and we do not sell data to third parties. For full legal details, see the Terms and Privacy pages.

How can I contact Scan Translator support?

For help with billing, account access, or translation issues, contact support at [email protected]